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An an AS9100, ISO9001 and ISO1345 certified company quality is a top priority at RKL Technologies Inc. Parts are measured using the latest Keyence IM 7030 vision system. With automated focus, lighting and edge detection technology human error is all but eliminated. Cody with one button push can measure up to 99 dimensions on 100 different parts and create inspection reports that integrate straight into their JobBoss work flow. RKL’s complex parts are no match for the Keyence 7030.
telling me about everything they were doing over here at RKL I wanted to be a part of it. RKL satisfies the cravings that civilian life mostly lacks. We did nothing with CNC, medical or manufacturing in the Army, but there is still a parallel. As sergeants we had to learn things we’ve never seen before, become experts in it, and teach it to others. That applies directly to what we do here. The thought of learning something new is exciting and challenging and makes us glad to come to work.” “I’ve been doing this longer than these guys have,” adds Roy. “But I too love coming to work. Every day is another opportunity to learn and to make a difference.”
QUALITY
Quality is of the utmost concern for everyone at RKL, it truly is a top priority. “We make sure to do an outstanding job both in manufacturing and inspecting the parts,” explains Roy. “With Medtronic for example, I can’t remember the last time we didn’t have a 100% quality rating with them.” “We actually go above and beyond what’s required,” adds Torry. “Unless otherwise specified by the customer, our extensive internal standards exceed most customer’s requirements. With that in mind, we can assure our customers are completely satisfied.” Torry was originally hired for business development, but since day
one he had expressed an interest in production. “I came from a completely different career path than most people in my job,” continues Torry. “I was lucky that the retiring QC manager took an interest in training me. Every day he would teach me a few things and everyday I’m still learning things.” It was all new to Torry, and a year after he took over QC, he was tasked with getting RKL their ISO13485 certification. It was a trial by fire but was the best way to absorb as much information as possible into the shortest time frame. “Tag teaming as much as possible with Kip made things go a lot easier,” continues Torry. “I came out of the process a lot more confident and with a whole new skill set. Typically, the business development guy is not lending a hand in QC, but the experience really upped Kip’s game as well.”
BUSINESS DEVELOPMENT
As Business Development Manager, Kip’s job is primarily to expand RKL’s customer base. Targeting new business in this industry is a lot different from how he did things in a similar role at a golf country club. Campaigns on social media work differently when you are targeting a hyper-specific group of people. “Not a lot of Facebook groups out there dedicated to medical device mid-level engineers,” jokes Kip. “So, we rely more on intra company
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CNC WEST February/March 2021